DICKENS' FESTIVAL ROCHESTER, UK ORDERS:
The manufacturer of the game noticed they inserted a slightly smaller base for the playing characters. Whilst the characters can be inserted in, we have agreed to provide 6 complimentary, new plastic bases for the playing characters to ensure a better snug fit. Please do not try and force the character pieces into the plastic base which are in the box as it may damage the playing piece. The new bases will shortly be on their way to you.
TO ARRANGE DELIVERY of this complimentary pack of bases PLEASE CONTACT US with your delivery address at email@example.com. We want to deliver absolute perfection and will accept no less. We ask for your understanding and patience. Our manufacturers have given us superb service and want to deliver the highest possible quality of game like we do.
KICKSTARTER / WEBSITE ORDERS:
All complimentary replacement bases were despatched by 12th December to the original delivery address.